13. HP Printers – Installing and Using Windows 10

Step 1: Set Windows Update to automatically download driver software

Confirm that your computer is set to automatically download driver software.

  1. In Windows, search for and open Change device installation settings.
  2. In the Device Installation Settings window, select the Yes option, and then click Save Changes.Example of selecting the Yes option

Step 2: Connect your printer to the computer

Connect your printer to the computer before starting the driver installation

USB connection to your computer

Connect the printer to the computer with a USB cable.

  1. Make sure your computer is turned on and connected to the Internet.
  2. Turn on the printer.
  3. Connect a USB cable to the USB port on the rear of the printer , and then to the computer.
  4. If a Found new hardware window displays, follow any prompts to install the driver, and then try to print.
    • If you can use your printer, your driver installed, and you do not need to continue with the steps in this document. Continue to the frequently asked questions in this document for more information.
    • If you cannot use your printer, continue to the next step.

Wireless (Wi-Fi) connection to your network

Connect the printer to your network with the Wireless Setup Wizard or Wi-Fi Protected Setup (WPS).

Connect the printer with the Wireless Setup Wizard

Use the Wireless Setup Wizard on the printer to connect the printer to your network.

  1. Gather the following items:
    • Network name (SSID)
    • Network security password (WEP key or WPA passphrase)
    • A computer that is connected to your wireless network
    • Your wireless-capable printer: Place it close to the computer during the installation
  2. Make sure the printer, router, and computer are on.
  3. Make sure the computer and printer are connected to the same wireless network.
  4. Disconnect any USB or Ethernet cables from the printer.
  5. On the printer control panel, touch the SetupNetwork, or Wireless menu.
  6. Touch Wireless Setup Wizard, and then follow the on-screen instructions to connect the printer.

Connect the printer with Wi-Fi Protected Setup (WPS)

If supported, use Wi-Fi Protected Setup (WPS) to connect the printer.

  1. On the printer control panel, press and hold the Wireless button .
  2. Release the button when the wireless light starts blinking.
  3. Within two minutes, press and release the WPS button on your wireless router.
  4. Wait up to two minutes while the printer and router establish a network connection.

Wired connection to your network

Connect the printer and the computer to your router with a standard Ethernet cable.

Step 1: Prepare for the connection

Before installing the driver, make sure you have a functioning network router and an Ethernet cable.

  1. Make sure you have a network router with available Ethernet ports.
  2. Make sure your computer is connected to the router if it is not already connected.
  3. Obtain an Ethernet cable. Do not use a standard telephone cable.
Image: Ethernet and telephone cable comparison
  1. Ethernet cable: Connector is wide and has eight wires
  2. Telephone cable (do not use): Connector is narrow and has between two and six wires

Step 2: Connect the printer to the network

Use the Ethernet cable to connect the printer to your wired router.

  1. Turn on the printer.
  2. Remove any plug or protective cover from the Ethernet port  on the rear of the printer.
  3. Connect the Ethernet cable to the printer and an available port on the router.
Connecting the Ethernet cable to the printer and to the router, switch, or hub

Step 3: Install the print driver with the Add a Printer wizard

Use the Windows Add a Printer wizard to install the built-in print driver.

Wireless or wired network connection (Windows 10, 8)

Install the built-in print driver over a network connection with Windows 10 or Windows 8.

  1. In Windows, search for and open Control Panel.
  2. Click Devices and Printers, and then click Add a printer.Clicking Add a printer
  3. On the Choose a device or printer to add to this PC window, select your printer, click Next, and then follow the on-screen instructions to install the driver. If your printer is not in the list, continue with these steps.Example of printers found in the Choose a device or printer to this PC window
  4. Click The printer I want isn’t listed, and then select Add a local printer or network printer with manual settings.Selecting Add a printer using local or network printer with manual settings
  5. Click Next.
  6. Select the port to be used by your printer, such as USB001 for a USB connected printer, and then click Next.
  7. Click Windows Update, and then wait for the print drivers to update.
  8. Click HPHewlett-Packard, or Hewlett Packard in the Manufacturer pane, and then click the name of your printer in the Printers pane.
    • If your printer is in the list, select it, click Next, and then follow the on-screen instructions to install the driver.
    • If your printer is not in the list, click the back arrow in the upper left corner of the window two times to return to the Find a printer by other options step, and then continue with these steps.
  9. Select Add a printer using TCP/IP address or hostname, and then click Next.Selecting Add a printer using TCP/IP address or hostname
  10. Select Autodetect from the Device type drop-down list.
  11. Type your printer IP address into the text box, and then click Next.To find the printer IP address, print a Wireless Network Test report or a Network Configuration page.
  12. Wait for the computer to connect to the printer, and then click Next to install the print driver.

USB connection (Windows 10, 8)

Install the built-in print driver for a USB connection with Windows 10 or Windows 8.

  1. In Windows, search for and open Control Panel.
  2. Click Devices and Printers, and then click Add a printer.Clicking Add a printer
  3. On the Choose a device or printer to add to this PC window, select your printer, click Next, and then follow the on-screen instructions to install the driver. If your printer is not in the list, continue with these steps.Example of printers found in the Choose a device or printer to this PC window
  4. Click The printer I want isn’t listed, and then select Add a local printer or network printer with manual settings.Selecting Add a printer using local or network printer with manual settings
  5. Click Next.
  6. Select Use an existing port (USB001: Virtual printer port for USB), and then click Next.
  7. Click Windows Update, and then wait for the print drivers to update.
  8. Click HPHewlett-Packard, or Hewlett Packard in the Manufacturer pane, and then click the name of your printer in the Printers pane.
  9. Click Next, and then follow the on-screen instructions to install the driver.
  10. Disconnect the printer USB cable from the computer, and then reconnect the cable.

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